Suffolk Coastal Services - Working in partnership with Suffolk District Coastal Council
managing performance, delivering service
We have our origins in the Local Government sector and have a wealth of experience in the specific requirements that publicly funded organisations need to meet. We are committed to providing high quality public services.
We are a subsidiary of Norse, which has pioneered an innovative concept in public/private partnerships that has led to increased cost efficiency and best practice compliance in services delivery for Local Authorities across the East of England. Under these partnerships, jointly owned operating subsidiaries replace traditional client/contractor relationships, resulting in strategic partnerships that generate operating surpluses for the benefit of both parties.
Performance measurements and monitoring deliver trust and transparency on both sides, and maintain the standards of best practice and the service levels required by the inhabitants of the LA’s area.
Partnership Benefits
Jointly owned subsidiaries
Joint operating-surplus distribution
Predictable annual costs for the Local Authority
Elimination of related human resource management burden within the Local Authority
Operating efficiencies derived from external resource availability
We have developed successful long-term relationships with many of our clients across the full range of service provision and continue to look at innovative ways of providing effective service solutions for clients, both new and existing.
We operate using a balanced score card, a performance management system that ensures a standardised way of managing performance and an assurance of a high quality service.
We have membership with many recognised industry bodies to demonstrate reliability, our commitment to high quality services, a commitment to the environment and an assurance to our customers.
We operate using a balanced score card, a performance management system that ensures a standardised way of managing performance and an assurance of a high quality service.
We operate using a balanced score card, a performance management system that ensures a standardised way of managing performance and an assurance of a high quality service.
We operate using a balanced score card, a performance management system that ensures a standardised way of managing performance and an assurance of a high quality service.